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Fox Rent A Car is an American discount car rental company. The company was founded in 1989. Fox Rent A Car has a huge fleet of cars ranging from economy car to Hybrid and SUV. The company has a specia...l rewards program that allows the customers to earn discounts. Fox Rent A Car provides its services at lowest possible rates. At the present time, the company is one of the largest rental companies in California. The company offers to book a car reservation for business trip or vacation. Fox Rent A Car operates its car rental offices in many major airports all over the world. Show more
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I was in an accident and the insurance totaled it out and paid it off . My car was only 6 months old and my down payment was not part of the payoff so I was with out a car for months. I rented cars from fox during that time and gave them my debit card for the deposit of $250. The first few months were ok but after that I notice multiple charges going through from Fox I went to the Orange...
Over the holidays, I rented from Fox at LAX. I had to wait in line despite reservations. When i finally got to an agent, she spent the majority of time trying to sell me Fox insurance. I declined the insurance and the agent refused to give me a map or directions. The agent at the exit kiosk behaved in the same way and called me a **** when I insisted on map and directions. I have submitted a...
Fox Rent A Car. Headquarters 5500 West Century Blvd. Los Angeles, CA 90045. Attn: Joe Knight November 13, 2013 On Tuesday Nov. 5th I reserved a car on line and was pretty happy about my choice. My husband and I and our two foreign exchange students were going to AZ to visit my daughter Carrie and to take the exchange students to see the Grand Canyon. There was going to be 6 of us adults...
Wow. Where do I begin? This is BY FAR the absolute WORST experience I have ever had with any business EVER! My mother-in-law booked a minivan and a mid size car from Fox Rent A Car via RentalCars.com for our group of 11 to travel from Denver to Snowmass. The reservation was made months in advance. When we got to Fox, we had to wait in an enormously long line- for about an hour- to find out...
Rented a car in SFO. Once we finally got through the line, had already purchased insurance online was told that insurance was not applicable. Now received a bill for a extra $14.75 for going over the Golden Gate Bridge which the toll is $6.00, so total toll is $20.75, they explained this is a convenient e toll fee so you don't have to wait in line. Weil, I didn't have a choice there is only e...
Booked a car via Priceline for Thanks-Giving weekend. When showed up on time to pick up, only to find out there was no line and no cars neither. According to their clerks, it's not their responsibility to honor online reservation, neither to inform customers about that in advance. Reported this situation to Priceline and got the same response. Filed a complaint to BBB, and Fox Rent-A-Car did not...
First, we ordered a Rental car for 6 days and paid $176.80 on a credit card. In the “Car Program”, it was called the “TOP 5, Unlimited free mileage”. Under Inclusions, it said “2nd Driver, Roadside Assistance, and Taxes and Fees included”. Well, when we got to the Rental Car office – Fox Rent-a-Car, we mentioned that we already paid for the Car though Last Minute Travel on a credit card. The...
I reserved a 7 passenger van from the Tampa "airport" locational in February 2013 for travel in December 2013. Received confirmation and reminder 3 weeks prior to travel. Upon arrival I found myself and 10-20 other customers standing there and the only car on the lot was a Fiat 500. No apologies, blamed the internet for overbooking. Cost me $210 just to get my family from airport to Sarasota...
Rented in Las Vegas NV, reserved on line, got to counter after waiting for 1 + hour in line, Walter (clerk) tells us we can have an upgrade at same price as our reserved car said he was giving us the state rate. We agree, we get the paper work the total is different so I ask Walter about it and he says don't worry they will refund when you return. On return we ask about the refund and the...
Rented in San Francisco airport recently. It took nearly two hours to complete my rental transaction and get in the car (and I had reserved in advance online). Their counter was poorly staffed and slow, as was their garage level. Their manager was rude. The staff at the garage level complained that there was very high turnover in their branch. I selected Fox because the Orbitz website showed them...
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