Fox Car Rental Complaints and Reviews

1.7
  • Refund1 votes
  • Good price1 votes
  • Horrible customer service5 votes
  • Their horrible customer service2 votes
  • Ripped me off2 votes
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  • 1 day ago
  • Rentals
  • Milwaukee, Wisconsin
  • Car Rental
  • 6
  • REVIEW RATING 4/5

Worst place to rent a car. If you would love to get f'ed over then this is the place for you! I went to Florida for vacation for a week and they seemed great, but it's all a lie. First we get to rental place and was told I'd only have to pay $393 for the rental for a week, but that was a lie. Second, they charged me $196 for being under 25, the guy never mentioned the additional fee nor does it... Read more

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  • Mar 23
  • Rentals
  • Winston, Georgia
  • Jeep Cherokee Rental
  • 14
  • REVIEW RATING 3/5

I flew to Denver and had rented a mid size SUV from fox through one of the search websites. arrived at the fox car rental, close to the airport, and spoke with the receptionist. She was the rudest, most arrogant person I had ever delt with and gave my money to. Well instead of the jeep Cherokee 4x4 we were supposed to get, they gave us a Rav 4 (2wd). Then told us that we could upgrade to... Read more

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  • Mar 11
  • Rentals
  • Fort Lauderdale, Florida
  • Shuttle Service
  • 14
  • REVIEW RATING 3/5

Supposed to have regular shuttle service from airport terminal to offsite rental location. After an hour waiting with a large agitated crowd also waiting for the shuttle we decided to take a taxi. Once we get to the counter the wait was another hour and while they were nice and tried their best to apologize the whole experience is so aggravating that renting from Fox is not going to be a my... Read more

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  • Mar 10
  • Rentals
  • Los Angeles, California
  • Car Rental
  • 36
  • REVIEW RATING 4/5

Rented a car thru priceline.com website in a month prior to my trip. Fox car rental was the place priceline.com gave the best quote, so I made reservations. March 7, 2015 I went to pick up my rental with Fox car rental, there was a long line and it was late night around 11:30 p.m. Customer's in line seem agitated but I did not realized how long they have been waiting in line. After 30 min.... Read more

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I rented a vehicle in Las Vegas and was charged 150.00 on my card over what was the rental. The total amount was charged to my card and when I called, the person who answered told me the extra would take 7-10days to refund. She was very rude and hung up on me. I'll never rent from them again!!!! Add comment

100% FULL

  • Feb 25
  • Rentals
  • Ann Arbor, Michigan
  • Car Rental
  • 96
  • REVIEW RATING 4/5

We reserved and prepaid a 4-door car but ended up to downgrade to a 2-door car. The manager agreed to give us $35 refund for the inconvenience. But it was never honored. First they said we would get at return. Then the staff claimed the manager was not there when we returned the car, so we had to call them back after our trip. But no one ever answered the phone, nor return my message. Made a... Read more

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  • Feb 25
  • Rentals
  • St. Petersburg, Florida
  • Car Rental
  • 29
  • REVIEW RATING 4/5

STAY AWAY - I am posting this ON EVERY FACE BOOK PAGE THAT THEY HAVE - That's how PISSED OFF I am with these guys. message me for details SAVE YOUR MONEY SAVE YOUR TIME SAVE STRESS STAY AWAY My Humble honest advise it takes a lot to get me like this TRUST ME I cn write a book about them but contact me for further information They Lie - They Cheat The service is non existent they just dont care a... Read more

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  • Feb 13
  • Rentals
  • Woodland Park, Colorado
  • Car Reservation
  • 123
  • REVIEW RATING 4/5

My wife booked a rental from Fox Rent a Car San Diego through their website for $85. Taxes and fees included. This was a week before our trip. When we didn't get a confirmation email, I called their customer service the night before our trip and was given a confirmation number and a price of $87.78. After traveling all night we boarded their bus and got to their off site location only to be told... Read more

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  • Feb 08
  • Rentals
  • Phoenix, Arizona
  • Car Rental
  • 120
  • REVIEW RATING 5/5

hope to present this review in a fair and impartial way. I was looking for an inexpensive car rental company during my visit to Phoenix, Arizona and compared the prices of numerous rental car companies. Fox had the best rates according to the numbers ($$) so I went with them. I reserved the car via the Southwest Airlines site while booking my flight and motel room. According to the paperwork,... Read more

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  • Jan 29
  • Rentals
  • Los Angeles, California
  • Charge
  • 61
  • REVIEW RATING 4/5

I waited 2 hrs for this car and then they tried to get rid of a bunch of mini vans. I decided to bring it back early. My initial bill was $475.60 and when I brought it back they charged me $116.62 for one days rental...exactly 24 hrs.They charged me $4/gal and when I picked it up they said I would pay $2.20/gal. I was to get a $358.98 refund. I just checked my credit card statement and they... Read more

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