Fox Car Rental Complaints and reviews

Fox Car Rental reviews, Fox Car Rental complaints, read Fox Car Rental reviews, find Fox Car Rental reviews, Fox Car Rental scam reports
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  • 188 complaints
  • $20,518 claimed losses
  • $109 average
  • 9925 since Aug 02, 2008

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Fox Car Rental
Main address: 5500 W Century Boulevard 90045-5914 Los Angeles CA
(800)225-4369, ,
Fox Car Rental reviews, Fox Car Rental complaints, read Fox Car Rental reviews, find Fox Car Rental reviews, Fox Car Rental scam reports
  • 188 complaints
  • $20,518 claimed losses
  • $109 average
Had an experience with Fox Car Rental?
Submit review ›
188 reviews found
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  • Mar 29
  • Fort Myers, Florida
  • Rental Agreement
  • 1

rented for fox for march 29 to april 3rd the total was to be 259.82 it was 455.00 charged her for insurance, gas, roadside acc.she went back in and they said they took it off to my surprise I checked my acc and the amount was know 605.00.she drove back from naples to straighten it out the manager said she was rude and took the car way and drove her back to the airport to know take a cab to her... Read more

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  • Mar 26
  • Los Angeles, California
  • Rental Overcharge
  • 1
  • 5

FOX rent a car at LAX airport location stole my $150 deposit and never returned the amount to my credit card. I booked a compact car through a third party company in December, 2013. This is the worst experience I ever had with rental car company. I tried to call them for 3 months at the location and they never answered my calls. Anyone who had bad experience with the FOX rent a car at LAX airport... Read more

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  • Mar 26
  • Chicago, Illinois
  • Overcharge
  • 3

FOX rent a car at LAX location stole my $150 deposit and never returned the amount to my credit card. I booked a compact car through a third party company in December, 2013. This is the worst experience I ever had with rental car company. I tried to call them for 3 months at the location and they never answered my calls. Anyone who had a bad experience with the FOX rent a car at LAX airport... Read more

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  • Mar 26
  • Minneapolis, Minnesota
  • Poor Customer Service
  • 2

The Fox website clearly shows that they offer discounts to the AARP group ( type AARP in their search box and read the search answer). One Fox supervisor (chat) said they were going to take it off the website. I then called and talked to another supervisor who said they don't offer AARP discount, and the answer is clear that they don't. When I said why does the answer specifically show AARP, she... Read more

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  • Mar 19
  • Virginia Beach, Virginia
  • Damaged Car
  • 4

If only I had seen this forum before I chose to rent from Fox. Don't waste your money or get wooed by the cheaper rates. You get what you pay for. Their paperwork was not marked properly on the status of the vehicle and they put in a claim on my insurance. Stay away!! The car lot is several miles from airport and is in an area you don't want to be in after dark. This cost me a $200... Read more

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  • Jan 13
  • Azusa, California
  • Unauthorized Debit Charges
  • 14

I was in an accident and the insurance totaled it out and paid it off . My car was only 6 months old and my down payment was not part of the payoff so I was with out a car for months. I rented cars from fox during that time and gave them my debit card for the deposit of $250. The first few months were ok but after that I notice multiple charges going through from Fox I went to the Orange... Read more

Was this review helpful? 1 0

  • Jan 12
  • Los Angeles, California
  • Poor And Inappropriate Service
  • 26

Over the holidays, I rented from Fox at LAX. I had to wait in line despite reservations. When i finally got to an agent, she spent the majority of time trying to sell me Fox insurance. I declined the insurance and the agent refused to give me a map or directions. The agent at the exit kiosk behaved in the same way and called me a **** when I insisted on map and directions. I have submitted a... Read more

Was this review helpful? 1 0

  • Jan 09
  • Car Reservation
  • 37

Fox Rent A Car. Headquarters 5500 West Century Blvd. Los Angeles, CA 90045. Attn: Joe Knight November 13, 2013 On Tuesday Nov. 5th I reserved a car on line and was pretty happy about my choice. My husband and I and our two foreign exchange students were going to AZ to visit my daughter Carrie and to take the exchange students to see the Grand Canyon. There was going to be 6 of us adults... Read more

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  • Jan 06
  • Denver, Colorado
  • Car Rental Experience
  • 41
Fox Car Rental - Scam-

Wow. Where do I begin? This is BY FAR the absolute WORST experience I have ever had with any business EVER! My mother-in-law booked a minivan and a mid size car from Fox Rent A Car via RentalCars.com for our group of 11 to travel from Denver to Snowmass. The reservation was made months in advance. When we got to Fox, we had to wait in an enormously long line- for about an hour- to find out... Read more

Was this review helpful? 1 0

  • Jan 04
  • San Francisco, California
  • Insurance Online
  • 2
  • 46

Rented a car in SFO. Once we finally got through the line, had already purchased insurance online was told that insurance was not applicable. Now received a bill for a extra $14.75 for going over the Golden Gate Bridge which the toll is $6.00, so total toll is $20.75, they explained this is a convenient e toll fee so you don't have to wait in line. Weil, I didn't have a choice there is only e... Read more

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