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Fox Car Rental

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83 complaints

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Fox Rent A Car is an American discount car rental company. The company was founded in 1989. Fox Rent A Car has a huge fleet of cars ranging from economy car to Hybrid and SUV. The company has a special rewards program that allows the customers to earn discounts. Fox Rent A Car provides its services at lowest possible rates. At the present time, the company is one of the largest rental companies in California. The company offers to book a car reservation for business trip or vacation. Fox Rent A Car operates its car rental offices in many major airports all over the world. Please try to contact Fox Car Rental Customer Service directly prior to posting any complaints on this site.

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Fox Car Rental Complaints & Reviews

Fox Car Rental Reviews

Anonymous
Fox Car Rental OVERCHARGES
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

WE RESERVED A CERTAIN CAR FROM FOX FOR $155. WK ALL TOTAL WAS $214. when we got to the car rental counter they HAD to charge us for an upgrade at the tidy sum of $10. more per day...

#317863
May 11, 2012
39

Mimegemy
Fox Car Rental - Fox Rent a Car horrible misleading service
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

DO NOT EVER RENT FROM THIS COMPANY!! tHEY CHARGE YOU FOR A DEPOSIT AND GIVE HORRIBLE SERVICE!! I scheduled a rental through their website, which said "10% discount at new ...

#317200
May 08, 2012
65

Anonymous
Fox Car Rental - Over booked and tried to overcharge us.
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

My brother booked on line to Fox car rental at Denver airport. We flew in April 18th and wanted a car till the 24th. We went to pick up the car and they said they did not have the ...

#315010
Apr 27, 2012
154

Lechefof...
Fox Car Rental - Overcharged, never answered the phone,rude and combative
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

I had a reservation for a full size car. When I arrived they only had a PT cruiser. I was tired and had a long flight. They offered a Ford Taurus, calling it a luxury and adding 10...

#314816
Apr 26, 2012
118

Mkagey
Fox Car Rental - Deceitful service fees
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

Fox Rent a Car has a nice scam going with VMS. An agency (with a class action law suit against it) whose only purpose is to inform you of any fine you may have incurred in the rent...

#313932
Apr 22, 2012
188

Sarath10
Fox Car Rental - Fox Rental unfair business
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

Very unfair business... I rented Full size SUV for just 1 weekday to pickup family from Airport last week and thought saving cost... but found later wasted lot of ...

#312445
Apr 16, 2012
309

Anonymous
Fox Car Rental s
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

Worst car rental I have experienced and Expedia agent confirmed they are swamped with complaints.My prepaid car was not ready so offered 80$ to "upgrade" from full size to Mu...

#312272
Apr 14, 2012
172

Bysmiths
Fox Car Rental - FOX - does not honor committments
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

I reserved a min-van in order to transport 8 people in a wedding party on a specific time and date.When I arrived to get the mini-van, they said that they were out and couldn...

#311384
Apr 11, 2012
188

Efrom1234
Fox Car Rental - worst ever
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

Aweful customer service. Tank wasn't full, but charged for it. Access point/plugs didn't work. They down graded my car! I was supposed to get a Chrystler 300. They marked N...

#311218
Apr 10, 2012
159

Amyhugs
Fox Car Rental - Sneaky and Deceaving!!!
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

My husband reserved a car online for their Las Vegas location. He printed off the estimated charges with tax, but when he went to get the car, the receipt showed different charges ...

#310164
Apr 05, 2012
285

Anonymous
Do not rent from Fox Car Rental !
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

My husband booked a car from Fox for our Phoenix trip and it took 2 1/2 hours to retrieve the car, along with the pile of customers waiting for their car as well. I literally had t...

#308964
Mar 31, 2012
214

Anonymous
Fox Car Rental Rips You Off
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

I have never written a review before no matter how bad something has been, but this is by far the biggest rip off I have ever seen. We booked through Expedia a flight/car rental co...

#308467
Mar 29, 2012
347

Anonymous
Fox Car Rental - Fox Rent a Car duplicate billing no refund
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

I rented from Fox in Denver through Expedia, combining my hotel and car. Expedia of course had me pay upfront. Once at Fox they put a $19.95 hold fee on my card, in a moment of w...

#308243
Mar 28, 2012
262

Anonymous
Fox Car Rental - Do Not Do Business with Fox Rental Cars!!!
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

I had to fly to Las Vegas on an urgent call because my father had suffered a stroke and was dying. Time was of the essence! When I arrived at the airport, my first horrible exper...

#303188
Mar 08, 2012
475

Unikexte...
Fox Car Rental - Lost not returned
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

Fox car rental has not returned lost item. They called me after 6wks notifing me they have would send it to me through mail I gave them my credit card information and now its been ...

#302213
Mar 04, 2012
267

CCwiser
Fox Car Rental IS BAD NEWS!
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

I booked a car rental last week and was quoted $40.00 + 20.00 for taxes and fees. When I returned the car, I was billed $128.00. When I called customer service to inquire about add...

#301491
Mar 01, 2012
549

Mjthiess
Fox Car Rental - Fox wrongly identified me for rental traffic violation
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

I received a speed violation notice from Violation Management, a company that manages traffic cameras in Arizona. Fox erroneously traced the vehicle to me. I disputed the charg...

#301034
Feb 29, 2012
309

Anonymous
Fox Car Rental - FOX RENTALS...Overcharged, understaffed.
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

I rented a car from Fox Rentals for 4 days from LAX. Once I had my paperwork & made the $200 deposit, I waited for 45 minutes with other people as a woman held our papers and cars ...

#298774
Feb 20, 2012
407

ROB82
Fox Car Rental - Excessive damage for damages
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

I rented a car in San Jose, CA. While refueling the vehicle for return I noticed yellow paint scuffed on the passenger side rear bumper. The damage was not there when I rented th...

#298678
Feb 20, 2012
437

Dlittle
Fox Car Rental - EXTRA FEES
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

We rented a vehicle from AZ Airport. Husband was quoted a price online but when we got there he was told it would cost him an extra $300 for the week because they would not accept ...

#295754
Feb 09, 2012
776

Ejs22
Fox Car Rental = Awful Experience
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

I reserved a CONVERTIBLE online. When I got to the service desk in Orlando Florida I was told they didn't have any convertibles. They decided to pacify me by upgrading us to ...

#295747
Feb 09, 2012
454

Anonymous
Fox Car Rental - What a joke, no convertibles after I reserved one?
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

I reserved a CONVERTIBLE online. When I got to the service desk in Orlando Florida I was told they didn't have any convertibles. They decided to pacify me by upgrading us to ...

#295743
Feb 09, 2012
376

Anonymous
Fox Car Rental - Lost and found
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

Rented a car I san fransico ca. Forgot item (vintage phone replica ) checkin desk. Called customer service while I was on the plane when I realized I left it and no one at fox des...

#293303
Jan 31, 2012
372

Anonymous
Fox Car Rental - Fox Rent A Car cancelled my reservation
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

ROBERT T. PATTONJanuary 20, 2012Jorge Orozco, Station MnagerFox Rent A Car2727 Kettner Blvd.San Diego, CA 92101Office of the C...

#291296
Jan 23, 2012
475

CeciliaE...
Fox Car Rental , Montego Bay Unsafe Cars
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

Do not rent a car from Fox Rentals in Montego Bay Jamaica. I rented a car for one week in January, 2012, and got a car that would not pass safety tests in North Am...

#290253
Jan 19, 2012
372

Jayhathc...
Fox Car Rental - Ripped me off on gas
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

Hi Mayra, Charnesha clearly explained this wrong to me. I understand you backing your employee. She even told me it really didn't make sense to her Fox's policy per...

#289069
Jan 14, 2012
513

Anonymous
Fox Car Rental - Fox Rent-a-Car Non-Existant Customer Service
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

I was double-billed by this company. While I'm not happy about that, the real issue is no customer service. I was on hold twice for about 15 minutes. It sounded as if a person ...

#287892
Jan 10, 2012
396

Coonsa
Fox Car Rental - Fox Rental Car Denver
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

Arrived at their warehouse like facility to pick up my reserved car. An economy was not available as reserved and they said one would be available in two hours. I said they needed ...

#286285
Jan 04, 2012
575

Anonymous
Fox Car Rental - Fox double charged me for rental
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

I was recently in Las Vegas from Dec 15 to 19,2011 and rented a vehicle from Fox. The girl at the desk tried to entice me to upgrade and almost would not take no for an answer. I f...

#285449
Dec 31, 2011
533

Anonymous
Fox Car Rental - Worst Car Rental Company
5.0 5500 W Century Boulevard Los AngelesCA90045-5914 (800)225-4369 Ext.9 https://www.foxrentacar.com/ContactUs.aspx

I've never written anything bad about any business. However, I just learned today that I'll pay an extra $1000 for the extremely poor rental experience that I had with Fox ...

#283411
Dec 22, 2011
739
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Related Information

Rentals
Renting a vehicle is another chance to get on wheels. If a person can afford to buy a car, needs a vehicle for one-time trip, comes to the country and needs an auto, he applies to rental companies. As a rule such places hold an ample stock of cars of different models, makes, thus varying in price. 90% of renting companies advertise their services online so that a customer gets acquainted with the vehicle range, chooses a car, comes and gets it. Various companies have different taxes, surcharges and other fees a customer is expected to pay. Some extras, such as permission for additional drivers to use the car, may also be included into the cost or can be charged separately. Price policies may also foresee certain discounts and special offers, e.g. weekend discounts or special weekly rates. Companies also may also place restriction on where you can take the car: locally only or interstate. These are only general ideas on car renting, and each dealer imposes his own rules.

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